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Frequently asked questions.
We do mean it when we say unlimited. You can create as many design requests as you want and your designer will work on them one at a time. Our online project management software allows you to view and follow all design tasks from beginning to end. You can even prioritise them so we know which one to work on next.
There are absolutely no hidden fees with DesignDesk. The monthly subscription price is exactly what you pay. All taxes and fees are included in that price.
*Australian residents are required by government to pay an additional 10% GST which is included at check out.
^Some credit charge surcharges may apply.
Not at all, our subscription services run on a month-to-month basis. You can cancel your plan at anytime and are welcome to re-join at any time.
Our turn-around time depends on the design task. Usually it’s between 24 – 48 hours for most projects. More complex design requests may require more time.
Yes. We understand modern entrepreneurs and business people often busy multiple businesses/brands at once. Our online project management software makes it very easy to handle many different tasks at the same time.
Yes. You will own all rights and licenses to all designs created by us. If we use stock photos, you will also be granted a license for that photo. However, materials you provide to us are assumed to be licensed and owned by you. If you provide us with unlicensed materials to use, then we are not held liable for the rights of the final design.
We don’t work based on a set amount of hours per month. When we promise “Unlimited” we mean it. The number of hours we work per month depends on how many projects you submit and how responsive you are with your feedback and revisions.
Yes, dependent on review of your brief, simple logo design with 3 variations and simple website landing page design is included as part of your flat monthly fee.
However, more complex branding jobs and scoping, design and coding of websites for your business or startup is not included in your monthly subscription.
You are welcome to email us your design brief and we will quote each design job individually.
The only flat-fee on demand design service that have real in-house, experienced and dedicated designers.
You will have complete creative control over your project with unlimited requests and revisions.
Send us as many requests and revisions as you need and we will deliver you the results you are after.
Our support team is standing by to assist you with any challenges or questions you may have.